I’m Adam Kenawell, father, nerd, and IT technician with a penchant for all things technology.
While attending college at the University of Massachusetts I was fortunate enough to find work as a Data Center Technician for Bare Metal Pittsburgh and as Help Desk Support for AdultEmpire.com. It is my hope to use this experience to move into Network Engineering or Security.
Check out my Projects page to see some things I have worked on or am currently working on!
Work History:
Bare Metal Pittsburgh – A small Managed Services Provider servicing several small local businesses.
Daily’s:
- Troubleshooting user issues
- Evaluating system performance
- Maintaining system efficiency
- Recommending and overseeing upgrades
- Remote monitoring and administration
- On-site evaluations and consultations
- Administering desktop workstations, printers, remote laptops, virtualized desktops, VPNs, smartphones and software deployments
AdultEmpire.com – An online Video OnDemand streaming and DVD rental company.
Daily’s:
- Maintaining systems
- Administering workstations, virtualized desktops, printers, phone systems, upgrades, and software deployment
- Building and deploying new workstations
- Assessing user needs and troubleshooting user issues
- OS’s used: Windows (7, 8, and 10), Windows Server 2012, Ubuntu
Comcast – National cable giant.
Daily’s:
- General customer service
- Troubleshooting user issues
- Monitoring performance and integrity of Hybrid Fiber/Coax Network
- Diagnosing upstream and downstream transmission problems
Education & Certifications:
University of Massachusetts, Lowell Campus – Class of 2016 (Online)
- Associates Degree in Information Technology
